Frequently Asked Questions

dreamstime_15383797What is AURSI? AURSI is an acronym for Advanced Utility Resources and Supply, Inc. We are a provider of a “totally electronic” Material Standards Manual. Resulting in a vast reduction in costs for maintaining the manual, as well as new efficiencies with supplier information, shared designs and specifications, and immediate online updates for your entire enterprise.

What is a Utility? A “Utility” is defined as Electric, Water, Sewer, Gas, Cable TV, and Telephone. The AURSI system will accommodate any entity with inventory (stock numbers, descriptions, specifications, manufacture and manufacture catalog number.)

Who is a Supplier? A “Supplier” is defined as a Distributor, Manufacturer or a Manufacturer Representative.

What is a Material Standards Manual? The Material Standards Manual is a catalog of items/supplies that are of a standard to a Utility. The manual generally lists the Stock Number, Description, Specification, Manufacture and Manufacture Catalog Number.

How do I get started? Simply contact AURSI at www.aursi.com and a representative will contact you within 24 hours. An initial meeting will be scheduled along with a presentation that will take approximately 1 to 2 hours. We encourage you to have all of the appropriate participants (Managers, Information Technology Staff, Finance) at the initial meeting.

What are the AURSI System requirements? To access the AURSI system, you need an Internet connection with a Web Browser (Internet Explorer 4.0 or greater).

Can I change my User ID and Password? Yes. Each registered User has the ability to modify their personal profile. Your password is kept confidential and must be requested through AURSI if it is lost or forgotten.

Who is the System Administrator? Each Utility and Supplier account has a designated AURSI system administrator. It is important for you to know who serves as your system administrator. All questions and problems should be directed through this administrator.

I need training. Who do I contact? Prior to being activated on the AURSI system, each customer is given a training program. It is recommended that all first line staff attend this training. Individual training is done through a Train the Trainer process. If you are in need of extensive additional training, ask your System Administrator contact AURSI directly.

How do I modify my company profile? Ask your System Administrator to request changes through the AURSI support staff.

How will I know if there are new items or applications available? AURSI sends periodic updates to the System Administrator. The System Administrator will notify the necessary individuals.

As a Supplier, how do I submit new products to the Utility? A Supplier can submit new products by contacting AURSI directly. Products will be displayed to the Utility companies only and can not be viewed by other Suppliers. Products to be submitted are to be new (within 60 days) to the industry. New products can only be displayed for a period not to exceed 60 days in duration.